Warranty

Transformer Series
Transformers have a limited lifetime warranty for repair or replacement. 150-Watt transformers have a 10-year limited warranty against manufacturing defects. This warranty covers all parts and components with the exception of the timer and photocell. Those items carry their original manufacturer’s warranty.

Odyssey Series Fixtures
Odyssey fixtures have a limited lifetime warranty for repair or replacement. This warranty covers all parts and components, with the exception of the lamp. Fixtures in Natural and Weathered Brass are a living finish and are intended to change color or patina over time.

Brass & Copper Knights Series Fixtures
Brass and Copper fixtures have a 15-year limited warranty for repair or replacement. This warranty covers all parts and components, with the exception of the lamp. Fixtures in Weathered Brass and Natural Copper are a living finish and are intended to change color or patina over time. **Certain Copper and Brass Knights models carry a limited lifetime warranty.

Elements™ Series Fixtures
Elements™ Series fixtures have a 10-year limited warranty for repair or replacement. The Iso™ fixture has a 5 year limited warranty. This warranty covers all parts and components, with the exception of the lamp.

F-Series Well Lights
Well Lights with resin components have a 5-year limited warranty. This warranty covers all parts and components, with the exception of the lamp.

Resin Components
All resin components have a 5-year limited warranty for repair or replacement.

Powder Coating
Stock powder coated and additional color powder coated finishes have a 5-year limited warranty.

Light Logic™ Series
All Light Logic™ components have a 5-year limited warranty for repair or replacement.

FLEX GOLD™ Series LED Lamps
PAR36, MR16, MR11 lamps have a 5-year limited warranty. Micro & T3 lamps have a 2-year limited warranty.
 

Need to request a product repair or return?
Online RMA Request

 

Consumer Buyer Protection Plan

The Consumer Buyer Protection Plan is a simple yet thoroughly drafted plan for the installer to follow, virtually guaranteeing “Zero Call Backs.” The CBPP ensures the integrity of the lighting system. Since we are unable to warranty workmanship, the CBPP serves as a check system to ensure your contractor is installing your system correctly. The installer must perform three critical functions to ensure Unique Lighting Systems® and the client of a perfect installation: no overloads, no shorts, 11.5 volts to lamps
on a 12-volt system and 23 volts to lamps on an Intelli-System, no blown fuses.

Here’s how it works:
(1) The installer must fill out the supplied Verification Forms. This means they must check the primary amps on the secondary side and confirm that there are 12 volts being supplied to the Satellite HUB. (2) The installer must complete the Lamp Replacement Chart. (3)The installer must complete the As-Built.

pdf-file-format-symbol
Download Forms

The System Is The Solution™

1-800-955-4831